Terms of Use

Effective Date: 11/11/2026

These Terms of Use (“Terms”) govern your access to and use of the websites,
patient portals, online services, text messaging programs, and electronic
communications provided by Adler Therapy Group and Mental Health Services of Virginia, LLC
(collectively, the “Practice,” “we,” “our,” or “us”).

By accessing or using our website or online services, you agree to be bound by
these Terms. If you do not agree to these Terms, please do not use our website
or online services.

These Terms do not replace any patient consent forms, financial agreements,
Notice of Privacy Practices, treatment agreements, or other documents that may
apply to services provided by the Practice.

1. Informational Purposes Only

Content available on this website is provided for general informational and
educational purposes only.

Information contained on this website:

  • Does not constitute medical advice.
  • Does not constitute mental health advice.
  • Does not constitute psychological or psychiatric advice.
  • Is not intended to diagnose or treat any condition.
  • Should not be relied upon as a substitute for professional healthcare services.

Use of this website does not establish a provider-patient, therapist-client,
counselor-client, psychologist-patient, or other professional relationship.

2. Emergencies

This website, patient portal, email system, and text messaging services are not
designed or monitored for emergency communications.

If you are experiencing:

  • A medical emergency
  • A mental health emergency
  • A psychiatric crisis
  • Thoughts of self-harm or harm to others

Call 911, contact emergency services, or call or text
988, the Suicide & Crisis Lifeline, immediately.

3. Eligibility and Account Security

If you create or access a patient portal account or other online account, you
agree to:

  • Provide accurate and current information.
  • Maintain the confidentiality of your login credentials.
  • Promptly update information when it changes.
  • Notify the Practice of any suspected unauthorized access.

You are responsible for activities that occur under your account to the extent
permitted by law.

The Practice reserves the right to restrict, suspend, or terminate access to
online services when reasonably necessary to protect security, privacy, system
integrity, or compliance with applicable laws.

4. Acceptable Use

You agree not to:

  • Use the website or online services for unlawful purposes.
  • Attempt unauthorized access to any system or account.
  • Interfere with website operation or security.
  • Upload viruses, malware, or malicious code.
  • Provide false or misleading information.
  • Impersonate another individual or entity.
  • Use the website in a manner that infringes on the rights of others.

5. SMS and Text Messaging Terms

If you affirmatively consent to receive text messages from the Practice, you
authorize the Practice and its service providers to send SMS or MMS messages to
the mobile number you provide.

Messages may include:

  • Appointment reminders
  • Scheduling notifications
  • Patient portal alerts
  • Billing notifications
  • Treatment-related communications
  • Administrative and operational updates

By opting into text messaging, you acknowledge and agree that:

  • Consent is not a condition of receiving healthcare services.
  • Message frequency will vary.
  • Message and data rates may apply.
  • You may reply STOP to opt out.
  • You may reply HELP for assistance.
  • Mobile carriers are not liable for delayed or undelivered messages.
  • You are responsible for notifying the Practice if your mobile number changes.

Text messages may be retained as part of your medical record or communication
history when permitted or required by law.

Text messaging is not guaranteed to be secure, instantaneous, or continuously
monitored. Do not use text messages for emergencies or urgent healthcare needs.

6. Intellectual Property

All website content, including text, graphics, images, logos, icons, page
layouts, designs, trademarks, service marks, and other materials, are owned by
or licensed to the Practice and are protected by intellectual property laws.

You may view and use website content solely for personal, non-commercial
purposes related to obtaining information about the Practice and its services.

You may not:

  • Copy or reproduce website content.
  • Modify website content.
  • Publish or redistribute website content.
  • Create derivative works based on website content.
  • Use Practice trademarks without prior written permission.

7. Third-Party Services and Links

The website may contain links to third-party websites and services, including
electronic medical records, patient portals, payment processing systems,
telehealth platforms, or scheduling applications.

Third-party services may be governed by their own privacy policies and terms of
service. The Practice is not responsible for the content, availability,
security, or practices of third-party services.

8. Payments and Insurance Information

Information regarding fees, insurance participation, eligibility, coverage,
benefits, deductibles, co-payments, or estimated patient responsibility is
provided for convenience only.

Insurance verification and benefit information are not guarantees of payment,
coverage, authorization, or reimbursement.

Patient financial obligations remain subject to applicable insurance plans,
payer determinations, Practice financial policies, and applicable law.

9. Disclaimer of Warranties

To the fullest extent permitted by law, the website and online services are
provided on an “as is” and “as available” basis.

The Practice makes no representations or warranties regarding:

  • Continuous availability of the website.
  • Accuracy or completeness of website content.
  • Error-free operation.
  • Freedom from viruses or harmful components.
  • Fitness for a particular purpose.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Adler Therapy Group, Mental
Health Services of Virginia, LLC, their affiliates, officers, employees,
contractors, and agents shall not be liable for any indirect, incidental,
special, consequential, exemplary, or punitive damages arising out of or
relating to the use of the website or online services.

Nothing in these Terms shall limit liability where such limitation is prohibited
by applicable law.

11. Indemnification

You agree to indemnify and hold harmless Adler Therapy Group and Mental Health
Services of Virginia, LLC from claims, liabilities, damages, losses, costs, and
expenses arising from:

  • Your violation of these Terms.
  • Your misuse of the website or online services.
  • Your violation of applicable laws or third-party rights.

12. Governing Law

These Terms shall be governed by and interpreted under the laws of the
Commonwealth of Virginia and applicable federal laws, without regard to
conflict-of-law principles.

If any provision of these Terms is determined to be invalid or unenforceable,
the remaining provisions shall remain in full force and effect.

13. Changes to These Terms

The Practice reserves the right to modify these Terms at any time.

Updated versions will be posted on this website with a revised effective date.
Continued use of the website after changes become effective constitutes
acceptance of the updated Terms.

14. Contact Information

If you have questions regarding these Terms of Use, please contact:

Adler Therapy Group
Mental Health Services of Virginia, LLC
5604 Virginia Beach Blvd., Suite 101
Virginia Beach, VA 23462

Phone: (757) 455-5000
Email: info@adlertherapygroup.com